Career Tips & Advice

It's one of the most sought after skills. Do you have it?

Concorde Staff

Concorde Staff

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Updated April 19, 2016. The information contained in this blog is current and accurate as of this date.
EQ health care training, emotional intelligence,

Emotional intelligence, often referred to as emotional IQ, is becoming a hot topic within the health care training field again as organizations realize that these behavioral competencies impact the performance of medical professionals. As health care facilities focus on providing patient-centered care, building good relationships and fostering healthy interactions between patients and medical professionals has become more important.

At Concorde, we realize the importance of emotional IQ, as well as how it affects both the personal and professional lives of our students. Our goal is to offer health care training that includes important soft skills, such as emotional intelligence training, to ensure the success of health care professionals as they enter the medical field.

 

What is Emotional Intelligence?

 

The term emotional intelligence has been around for some time, but the book "Emotional Intelligence" by Daniel Goleman brought the topic to the forefront in the 1990s. Emotional intelligence refers to a combination of interpersonal skills and abilities that have been linked to improve workplace performance. These skills and abilities can be grouped into five categories, which are:

  • Self-regulation
  • Social skills
  • Self-awareness
  • Empathy
  • Motivation

 

 

The Importance of Emotional IQ in Health Care Training

 

Why is emotional IQ so important for health care professionals? Why should it be incorporated into health care training today?

Savvy interpersonal skills and the ability to get along with patients are paramount to being successful within the medical field today. More health care systems are emphasizing the importance of patient centered care, a concept that works to enhance the relationship between patients and professionals, views patients as whole people, and addresses the need of patients for information.

Not only can emotional IQ help improve relationships between providers and patients, it can also improve productivity and work quality. Emotional intelligence has been linked with improved job performance, job satisfaction, personal satisfaction, better stress adaptation, and improved social interactions, both off and on the job.

 

The Application of Emotional IQ in Health Care

 

How can emotional IQ be applied within the health care field? Here are a few examples:

  • Self-awareness may help medical professionals realize when on the job demands are affecting relationships at home.
  • Motivation may help providers embrace diverse patient populations.
  • Social skills may enable professionals to use excellent listening skills when communicating with patients.
  • Social awareness may assist providers with showing compassion to patients and other employees.
  • Self-regulation may help professionals know when it's time to step away from an argument with another employee on the job.

 

 

Concorde Helps Students Develop Emotional Intelligence

 

Unfortunately, many institutes of higher learning continue to overlook the importance of emotional intelligence, especially when it comes to health care training. At Concorde, we believe in helping our students become well-rounded medical professionals, and we understand that learning and developing emotional intelligence is part of that journey!

Take The Next Step Towards a Brighter Future

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  1. Program length may be subject to change dependent on transfer credits and course load. Please refer to current course catalog for more information. Concorde does not guarantee admittance, graduation, subsequent employment or salary amount.

  2. Professional certification is not a requirement for graduation, may not be a requirement for employment nor does it guarantee employment.

  3. Financial aid is available to those who qualify but may not be available for all programs. Concorde does not guarantee financial aid or scholarship awards or amounts.

  4. Clinical hour requirements and delivery may vary by campus location and may be subject to change. Concorde does not guarantee clinical site assignments based upon student preference or geographic convenience; nor do clinical experiences guarantee graduation, post-clinical employment or salary outcomes.

  5. Registration and certification requirements for taking and passing these examinations are not controlled by Concorde, but by outside agencies, and are subject to change by the agency without notice. Therefore, Concorde cannot guarantee that graduates will be eligible to take these exams, at all or at any specific time, regardless of their eligibility status upon enrollment.

  6. Externships are a non-paid in-person learning experience, whose length and location may be subject to change. Concorde does not guarantee externship placement, graduation, post-externship employment or salary outcomes.